{"id":18,"date":"2026-08-21T10:05:12","date_gmt":"2026-08-21T08:05:12","guid":{"rendered":"https:\/\/demo.jouglet-web.fr\/ecommerce\/?page_id=18"},"modified":"2026-09-05T21:48:13","modified_gmt":"2026-09-05T19:48:13","slug":"faq","status":"publish","type":"page","link":"https:\/\/demo.jouglet-web.fr\/ecommerce\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"mfq-page\">\n\n  <!-- HERO -->\n  <section class=\"mfq-hero\">\n\n    <div class=\"mfq-wrap mfq-hero-inner\">\n\n      <span class=\"mfq-overline\">MARENO SERVICES<\/span>\n\n      <h1>\n        Comment pouvons-nous<br>\n        vous aider ?\n      <\/h1>\n\n      <p>\n        Commande, livraison, tailles, retours ou paiement :\n        retrouvez ici les r\u00e9ponses aux questions les plus fr\u00e9quentes.\n      <\/p>\n\n    <\/div>\n\n  <\/section>\n\n\n  <!-- QUICK CATEGORIES -->\n  <section class=\"mfq-categories mfq-wrap\">\n\n    <div class=\"mfq-heading mfq-reveal\">\n\n      <span class=\"mfq-overline\">AIDE RAPIDE<\/span>\n\n      <h2>\n        Trouvez votre r\u00e9ponse<br>\n        en quelques secondes.\n      <\/h2>\n\n    <\/div>\n\n\n    <div class=\"mfq-category-grid\">\n\n      <a href=\"#mfq-commandes\" class=\"mfq-category-card mfq-reveal\">\n\n        <span>01<\/span>\n\n        <div class=\"mfq-category-icon\">\n\n          <svg viewBox=\"0 0 24 24\">\n            <path d=\"M5 4h14v16H5z\"\/>\n            <path d=\"M8 8h8\"\/>\n            <path d=\"M8 12h8\"\/>\n          <\/svg>\n\n        <\/div>\n\n        <h3>Commandes<\/h3>\n\n        <p>\n          Validation, modification, annulation et suivi.\n        <\/p>\n\n        <b>VOIR LES QUESTIONS \u2192<\/b>\n\n      <\/a>\n\n\n      <a href=\"#mfq-livraison\" class=\"mfq-category-card mfq-reveal\">\n\n        <span>02<\/span>\n\n        <div class=\"mfq-category-icon\">\n\n          <svg viewBox=\"0 0 24 24\">\n            <path d=\"M3 6h11v10H3z\"\/>\n            <path d=\"M14 9h3l4 4v3h-7z\"\/>\n            <circle cx=\"7\" cy=\"18\" r=\"2\"\/>\n            <circle cx=\"17\" cy=\"18\" r=\"2\"\/>\n          <\/svg>\n\n        <\/div>\n\n        <h3>Livraison<\/h3>\n\n        <p>\n          D\u00e9lais, frais de livraison et suivi de colis.\n        <\/p>\n\n        <b>VOIR LES QUESTIONS \u2192<\/b>\n\n      <\/a>\n\n\n      <a href=\"#mfq-retours\" class=\"mfq-category-card mfq-reveal\">\n\n        <span>03<\/span>\n\n        <div class=\"mfq-category-icon\">\n\n          <svg viewBox=\"0 0 24 24\">\n            <path d=\"M20 11a8 8 0 1 0-2.34 5.66\"\/>\n            <path d=\"M20 5v6h-6\"\/>\n          <\/svg>\n\n        <\/div>\n\n        <h3>Retours<\/h3>\n\n        <p>\n          Retour, \u00e9change et traitement du remboursement.\n        <\/p>\n\n        <b>VOIR LES QUESTIONS \u2192<\/b>\n\n      <\/a>\n\n\n      <a href=\"#mfq-produits\" class=\"mfq-category-card mfq-reveal\">\n\n        <span>04<\/span>\n\n        <div class=\"mfq-category-icon\">\n\n          <svg viewBox=\"0 0 24 24\">\n            <path d=\"M8 4h8l4 4-8 12L4 8z\"\/>\n            <path d=\"M8 4l4 4 4-4\"\/>\n          <\/svg>\n\n        <\/div>\n\n        <h3>Produits &#038; tailles<\/h3>\n\n        <p>\n          Guide des tailles, disponibilit\u00e9 et entretien.\n        <\/p>\n\n        <b>VOIR LES QUESTIONS \u2192<\/b>\n\n      <\/a>\n\n    <\/div>\n\n  <\/section>\n\n\n  <!-- FAQ GENERAL -->\n  <section class=\"mfq-main\">\n\n    <div class=\"mfq-wrap\">\n\n      <!-- COMMANDES -->\n\n      <section id=\"mfq-commandes\" class=\"mfq-section\">\n\n        <div class=\"mfq-section-title mfq-reveal\">\n\n          <span class=\"mfq-number\">01<\/span>\n\n          <div>\n            <span class=\"mfq-overline\">COMMANDES<\/span>\n\n            <h2>\n              Votre commande\n            <\/h2>\n          <\/div>\n\n        <\/div>\n\n\n        <div class=\"mfq-accordion\">\n\n          <article class=\"mfq-item mfq-reveal\">\n\n            <button class=\"mfq-question\">\n\n              <span>\n                Comment savoir si ma commande a bien \u00e9t\u00e9 enregistr\u00e9e ?\n              <\/span>\n\n              <i>+<\/i>\n\n            <\/button>\n\n            <div class=\"mfq-answer\">\n\n              <p>\n                Une confirmation de commande est envoy\u00e9e par e-mail\n                apr\u00e8s validation de votre achat. Elle reprend les principales\n                informations relatives \u00e0 votre commande.\n              <\/p>\n\n            <\/div>\n\n          <\/article>\n\n\n          <article class=\"mfq-item mfq-reveal\">\n\n            <button class=\"mfq-question\">\n\n              <span>\n                Puis-je modifier ma commande apr\u00e8s validation ?\n              <\/span>\n\n              <i>+<\/i>\n\n            <\/button>\n\n            <div class=\"mfq-answer\">\n\n              <p>\n                Une commande est g\u00e9n\u00e9ralement pr\u00e9par\u00e9e rapidement.\n                Si vous souhaitez modifier une information, contactez\n                notre service client d\u00e8s que possible.\n              <\/p>\n\n            <\/div>\n\n          <\/article>\n\n\n          <article class=\"mfq-item mfq-reveal\">\n\n            <button class=\"mfq-question\">\n\n              <span>\n                Puis-je annuler ma commande ?\n              <\/span>\n\n              <i>+<\/i>\n\n            <\/button>\n\n            <div class=\"mfq-answer\">\n\n              <p>\n                Si votre commande n\u2019a pas encore \u00e9t\u00e9 pr\u00e9par\u00e9e ou exp\u00e9di\u00e9e,\n                une annulation peut parfois \u00eatre possible. Contactez-nous\n                rapidement afin que nous puissions v\u00e9rifier son statut.\n              <\/p>\n\n            <\/div>\n\n          <\/article>\n\n\n          <article class=\"mfq-item mfq-reveal\">\n\n            <button class=\"mfq-question\">\n\n              <span>\n                O\u00f9 retrouver mes commandes ?\n              <\/span>\n\n              <i>+<\/i>\n\n            <\/button>\n\n            <div class=\"mfq-answer\">\n\n              <p>\n                Si vous disposez d\u2019un compte client, vos commandes sont\n                accessibles depuis la rubrique \u00ab Mon compte \u00bb.\n              <\/p>\n\n            <\/div>\n\n          <\/article>\n\n        <\/div>\n\n      <\/section>\n\n\n      <!-- LIVRAISON -->\n\n      <section id=\"mfq-livraison\" class=\"mfq-section\">\n\n        <div class=\"mfq-section-title mfq-reveal\">\n\n          <span class=\"mfq-number\">02<\/span>\n\n          <div>\n\n            <span class=\"mfq-overline\">\n              LIVRAISON\n            <\/span>\n\n            <h2>\n              R\u00e9ception de votre colis\n            <\/h2>\n\n          <\/div>\n\n        <\/div>\n\n\n        <div class=\"mfq-accordion\">\n\n          <article class=\"mfq-item mfq-reveal\">\n\n            <button class=\"mfq-question\">\n\n              <span>\n                Quels sont les d\u00e9lais de livraison ?\n              <\/span>\n\n              <i>+<\/i>\n\n            <\/button>\n\n            <div class=\"mfq-answer\">\n\n              <p>\n                Le d\u00e9lai d\u00e9pend du mode de livraison s\u00e9lectionn\u00e9\n                et de votre destination. Les informations disponibles\n                sont indiqu\u00e9es au moment de votre commande.\n              <\/p>\n\n            <\/div>\n\n          <\/article>\n\n\n          <article class=\"mfq-item mfq-reveal\">\n\n            <button class=\"mfq-question\">\n\n              <span>\n                \u00c0 partir de quel montant la livraison est-elle offerte ?\n              <\/span>\n\n              <i>+<\/i>\n\n            <\/button>\n\n            <div class=\"mfq-answer\">\n\n              <p>\n                La livraison est offerte d\u00e8s 80 \u20ac d\u2019achat selon\n                les conditions et modes de livraison propos\u00e9s\n                lors de la commande.\n              <\/p>\n\n            <\/div>\n\n          <\/article>\n\n\n          <article class=\"mfq-item mfq-reveal\">\n\n            <button class=\"mfq-question\">\n\n              <span>\n                Comment suivre mon colis ?\n              <\/span>\n\n              <i>+<\/i>\n\n            <\/button>\n\n            <div class=\"mfq-answer\">\n\n              <p>\n                Une fois votre commande exp\u00e9di\u00e9e, vous recevez\n                un e-mail contenant les informations n\u00e9cessaires\n                au suivi lorsque celui-ci est propos\u00e9 par le transporteur.\n              <\/p>\n\n            <\/div>\n\n          <\/article>\n\n\n          <article class=\"mfq-item mfq-reveal\">\n\n            <button class=\"mfq-question\">\n\n              <span>\n                Que faire si mon colis tarde \u00e0 arriver ?\n              <\/span>\n\n              <i>+<\/i>\n\n            <\/button>\n\n            <div class=\"mfq-answer\">\n\n              <p>\n                V\u00e9rifiez d\u2019abord les informations de suivi de votre colis.\n                Si aucune mise \u00e0 jour n\u2019appara\u00eet ou si le d\u00e9lai vous semble\n                anormalement long, contactez notre service client.\n              <\/p>\n\n            <\/div>\n\n          <\/article>\n\n\n          <article class=\"mfq-item mfq-reveal\">\n\n            <button class=\"mfq-question\">\n\n              <span>\n                Que faire si mon colis est indiqu\u00e9 comme livr\u00e9 mais que je ne l\u2019ai pas re\u00e7u ?\n              <\/span>\n\n              <i>+<\/i>\n\n            <\/button>\n\n            <div class=\"mfq-answer\">\n\n              <p>\n                V\u00e9rifiez aupr\u00e8s des personnes pr\u00e9sentes \u00e0 votre domicile\n                et \u00e9ventuellement aupr\u00e8s de vos voisins. Si le colis reste\n                introuvable, contactez-nous avec votre num\u00e9ro de commande.\n              <\/p>\n\n            <\/div>\n\n          <\/article>\n\n        <\/div>\n\n      <\/section>\n\n\n      <!-- RETOURS -->\n\n      <section id=\"mfq-retours\" class=\"mfq-section\">\n\n        <div class=\"mfq-section-title mfq-reveal\">\n\n          <span class=\"mfq-number\">03<\/span>\n\n          <div>\n\n            <span class=\"mfq-overline\">\n              RETOURS\n            <\/span>\n\n            <h2>\n              Retourner un article\n            <\/h2>\n\n          <\/div>\n\n        <\/div>\n\n\n        <div class=\"mfq-accordion\">\n\n          <article class=\"mfq-item mfq-reveal\">\n\n            <button class=\"mfq-question\">\n\n              <span>\n                Combien de temps ai-je pour retourner un article ?\n              <\/span>\n\n              <i>+<\/i>\n\n            <\/button>\n\n            <div class=\"mfq-answer\">\n\n              <p>\n                MARENO pr\u00e9voit un d\u00e9lai de retour de 30 jours apr\u00e8s\n                r\u00e9ception de votre commande, sous r\u00e9serve du respect\n                des conditions applicables.\n              <\/p>\n\n            <\/div>\n\n          <\/article>\n\n\n          <article class=\"mfq-item mfq-reveal\">\n\n            <button class=\"mfq-question\">\n\n              <span>\n                Comment effectuer une demande de retour ?\n              <\/span>\n\n              <i>+<\/i>\n\n            <\/button>\n\n            <div class=\"mfq-answer\">\n\n              <p>\n                Contactez notre service client en pr\u00e9cisant votre\n                num\u00e9ro de commande ainsi que les articles concern\u00e9s.\n                Les instructions n\u00e9cessaires vous seront ensuite communiqu\u00e9es.\n              <\/p>\n\n            <\/div>\n\n          <\/article>\n\n\n          <article class=\"mfq-item mfq-reveal\">\n\n            <button class=\"mfq-question\">\n\n              <span>\n                Dans quel \u00e9tat dois-je retourner mon article ?\n              <\/span>\n\n              <i>+<\/i>\n\n            <\/button>\n\n            <div class=\"mfq-answer\">\n\n              <p>\n                L\u2019article doit \u00eatre retourn\u00e9 dans un \u00e9tat permettant\n                sa remise en vente, accompagn\u00e9 de ses \u00e9l\u00e9ments et\n                \u00e9tiquettes lorsque cela s\u2019applique.\n              <\/p>\n\n            <\/div>\n\n          <\/article>\n\n\n          <article class=\"mfq-item mfq-reveal\">\n\n            <button class=\"mfq-question\">\n\n              <span>\n                Puis-je retourner plusieurs produits ?\n              <\/span>\n\n              <i>+<\/i>\n\n            <\/button>\n\n            <div class=\"mfq-answer\">\n\n              <p>\n                Oui. Plusieurs articles appartenant \u00e0 une m\u00eame commande\n                peuvent \u00eatre int\u00e9gr\u00e9s dans une m\u00eame demande de retour.\n              <\/p>\n\n            <\/div>\n\n          <\/article>\n\n\n          <article class=\"mfq-item mfq-reveal\">\n\n            <button class=\"mfq-question\">\n\n              <span>\n                Quand serai-je rembours\u00e9 ?\n              <\/span>\n\n              <i>+<\/i>\n\n            <\/button>\n\n            <div class=\"mfq-answer\">\n\n              <p>\n                Le traitement intervient apr\u00e8s r\u00e9ception et contr\u00f4le\n                de votre retour. Le d\u00e9lai d\u2019apparition du remboursement\n                peut ensuite varier selon votre moyen de paiement.\n              <\/p>\n\n            <\/div>\n\n          <\/article>\n\n        <\/div>\n\n      <\/section>\n\n\n      <!-- PRODUITS -->\n\n      <section id=\"mfq-produits\" class=\"mfq-section\">\n\n        <div class=\"mfq-section-title mfq-reveal\">\n\n          <span class=\"mfq-number\">04<\/span>\n\n          <div>\n\n            <span class=\"mfq-overline\">\n              PRODUITS &#038; TAILLES\n            <\/span>\n\n            <h2>\n              Faire le bon choix\n            <\/h2>\n\n          <\/div>\n\n        <\/div>\n\n\n        <div class=\"mfq-accordion\">\n\n          <article class=\"mfq-item mfq-reveal\">\n\n            <button class=\"mfq-question\">\n\n              <span>\n                Comment choisir ma taille ?\n              <\/span>\n\n              <i>+<\/i>\n\n            <\/button>\n\n            <div class=\"mfq-answer\">\n\n              <p>\n                Les informations de taille disponibles sont indiqu\u00e9es\n                sur les fiches produit. En cas d\u2019h\u00e9sitation,\n                vous pouvez \u00e9galement contacter notre service client.\n              <\/p>\n\n            <\/div>\n\n          <\/article>\n\n\n          <article class=\"mfq-item mfq-reveal\">\n\n            <button class=\"mfq-question\">\n\n              <span>\n                Un article \u00e9puis\u00e9 peut-il revenir en stock ?\n              <\/span>\n\n              <i>+<\/i>\n\n            <\/button>\n\n            <div class=\"mfq-answer\">\n\n              <p>\n                Certains produits peuvent faire l\u2019objet d\u2019un r\u00e9assort.\n                Nous ne pouvons toutefois pas garantir le retour\n                de toutes les r\u00e9f\u00e9rences ou de toutes les tailles.\n              <\/p>\n\n            <\/div>\n\n          <\/article>\n\n\n          <article class=\"mfq-item mfq-reveal\">\n\n            <button class=\"mfq-question\">\n\n              <span>\n                Les couleurs peuvent-elles l\u00e9g\u00e8rement varier ?\n              <\/span>\n\n              <i>+<\/i>\n\n            <\/button>\n\n            <div class=\"mfq-answer\">\n\n              <p>\n                La couleur affich\u00e9e peut l\u00e9g\u00e8rement varier selon\n                la luminosit\u00e9 des photos ou les r\u00e9glages de votre \u00e9cran.\n              <\/p>\n\n            <\/div>\n\n          <\/article>\n\n\n          <article class=\"mfq-item mfq-reveal\">\n\n            <button class=\"mfq-question\">\n\n              <span>\n                Comment entretenir mes v\u00eatements ?\n              <\/span>\n\n              <i>+<\/i>\n\n            <\/button>\n\n            <div class=\"mfq-answer\">\n\n              <p>\n                Nous vous conseillons de suivre en priorit\u00e9\n                les indications d\u2019entretien pr\u00e9sentes sur l\u2019\u00e9tiquette\n                du produit.\n              <\/p>\n\n            <\/div>\n\n          <\/article>\n\n        <\/div>\n\n      <\/section>\n\n\n      <!-- PAIEMENT -->\n\n      <section class=\"mfq-section\">\n\n        <div class=\"mfq-section-title mfq-reveal\">\n\n          <span class=\"mfq-number\">05<\/span>\n\n          <div>\n\n            <span class=\"mfq-overline\">\n              PAIEMENT\n            <\/span>\n\n            <h2>\n              Paiement &#038; s\u00e9curit\u00e9\n            <\/h2>\n\n          <\/div>\n\n        <\/div>\n\n\n        <div class=\"mfq-accordion\">\n\n          <article class=\"mfq-item mfq-reveal\">\n\n            <button class=\"mfq-question\">\n\n              <span>\n                Le paiement est-il s\u00e9curis\u00e9 ?\n              <\/span>\n\n              <i>+<\/i>\n\n            <\/button>\n\n            <div class=\"mfq-answer\">\n\n              <p>\n                Les paiements en ligne sont trait\u00e9s au moyen\n                de solutions s\u00e9curis\u00e9es afin de prot\u00e9ger\n                les informations li\u00e9es \u00e0 votre transaction.\n              <\/p>\n\n            <\/div>\n\n          <\/article>\n\n\n          <article class=\"mfq-item mfq-reveal\">\n\n            <button class=\"mfq-question\">\n\n              <span>\n                Quels moyens de paiement acceptez-vous ?\n              <\/span>\n\n              <i>+<\/i>\n\n            <\/button>\n\n            <div class=\"mfq-answer\">\n\n              <p>\n                Les moyens de paiement disponibles sont affich\u00e9s\n                directement lors du passage de votre commande.\n              <\/p>\n\n            <\/div>\n\n          <\/article>\n\n\n          <article class=\"mfq-item mfq-reveal\">\n\n            <button class=\"mfq-question\">\n\n              <span>\n                Pourquoi mon paiement a-t-il \u00e9t\u00e9 refus\u00e9 ?\n              <\/span>\n\n              <i>+<\/i>\n\n            <\/button>\n\n            <div class=\"mfq-answer\">\n\n              <p>\n                Un paiement peut \u00eatre refus\u00e9 pour diff\u00e9rentes raisons.\n                V\u00e9rifiez vos informations de paiement puis contactez\n                votre \u00e9tablissement bancaire si le probl\u00e8me persiste.\n              <\/p>\n\n            <\/div>\n\n          <\/article>\n\n        <\/div>\n\n      <\/section>\n\n    <\/div>\n\n  <\/section>\n\n\n  <!-- CONTACT CTA -->\n  <section class=\"mfq-contact\">\n\n    <div class=\"mfq-wrap mfq-contact-grid\">\n\n      <div class=\"mfq-contact-copy mfq-reveal\">\n\n        <span class=\"mfq-overline\">\n          VOUS NE TROUVEZ PAS ?\n        <\/span>\n\n        <h2>\n          Une question<br>\n          reste sans r\u00e9ponse ?\n        <\/h2>\n\n        <p>\n          Notre service client est \u00e0 votre disposition pour vous\n          accompagner concernant une commande, un produit ou une livraison.\n        <\/p>\n\n        <a href=\"\/ecommerce\/contact\/\" class=\"mfq-btn\">\n          CONTACTER MARENO\n        <\/a>\n\n      <\/div>\n\n\n      <div class=\"mfq-contact-info mfq-reveal\">\n\n        <div class=\"mfq-contact-item\">\n\n          <span>E-MAIL<\/span>\n\n          <a href=\"mailto:contact@mareno.fr\">\n            contact@mareno.fr\n          <\/a>\n\n          <small>\n            R\u00e9ponse g\u00e9n\u00e9ralement sous 24 \u00e0 48 h\n          <\/small>\n\n        <\/div>\n\n\n        <div class=\"mfq-contact-item\">\n\n          <span>SERVICE CLIENT<\/span>\n\n          <a href=\"tel:+33100000000\">\n            01 00 00 00 00\n          <\/a>\n\n          <small>\n            Du lundi au vendredi \u00b7 9h00 \u2013 18h00\n          <\/small>\n\n        <\/div>\n\n\n        <div class=\"mfq-contact-item\">\n\n          <span>LIVRAISON &#038; RETOURS<\/span>\n\n          <a href=\"\/ecommerce\/livraison-retours\/\">\n            Consulter nos informations \u2192\n          <\/a>\n\n        <\/div>\n\n      <\/div>\n\n    <\/div>\n\n  <\/section>\n\n\n  <!-- BENEFITS -->\n  <section class=\"mfq-benefits\">\n\n    <div class=\"mfq-wrap mfq-benefits-grid\">\n\n      <div class=\"mfq-benefit mfq-reveal\">\n\n        <svg viewBox=\"0 0 24 24\">\n          <path d=\"M3 6h11v10H3z\"\/>\n          <path d=\"M14 9h3l4 4v3h-7z\"\/>\n          <circle cx=\"7\" cy=\"18\" r=\"2\"\/>\n          <circle cx=\"17\" cy=\"18\" r=\"2\"\/>\n        <\/svg>\n\n        <h3>Livraison offerte<\/h3>\n        <p>D\u00e8s 80 \u20ac d\u2019achat<\/p>\n\n      <\/div>\n\n\n      <div class=\"mfq-benefit mfq-reveal\">\n\n        <svg viewBox=\"0 0 24 24\">\n          <path d=\"M4 7h16v11H4z\"\/>\n          <path d=\"M4 10h16\"\/>\n          <path d=\"M7 15h4\"\/>\n        <\/svg>\n\n        <h3>Paiement s\u00e9curis\u00e9<\/h3>\n        <p>Transactions prot\u00e9g\u00e9es<\/p>\n\n      <\/div>\n\n\n      <div class=\"mfq-benefit mfq-reveal\">\n\n        <svg viewBox=\"0 0 24 24\">\n          <path d=\"M20 11a8 8 0 1 0-2.34 5.66\"\/>\n          <path d=\"M20 5v6h-6\"\/>\n        <\/svg>\n\n        <h3>Retours sous 30 jours<\/h3>\n        <p>Commandez sereinement<\/p>\n\n      <\/div>\n\n\n      <div class=\"mfq-benefit mfq-reveal\">\n\n        <svg viewBox=\"0 0 24 24\">\n          <path d=\"M5 18h14\"\/>\n          <path d=\"M7 16V9a5 5 0 0 1 10 0v7\"\/>\n          <path d=\"M3 13h4v5H3z\"\/>\n          <path d=\"M17 13h4v5h-4z\"\/>\n        <\/svg>\n\n        <h3>Service client<\/h3>\n        <p>Une \u00e9quipe \u00e0 votre \u00e9coute<\/p>\n\n      <\/div>\n\n    <\/div>\n\n  <\/section>\n\n<\/div>\n\n\n<style>\n\n\/* =========================================================\n   MARENO FAQ\n========================================================= *\/\n\n.mfq-page{\n\n  --ink:#181716;\n  --text:#37332f;\n  --muted:#6f6962;\n  --gold:#c6ad8d;\n  --gold-dark:#997d5c;\n  --cream:#f4f0e9;\n  --line:#e4ddd4;\n  --white:#fff;\n  --max:1450px;\n\n  width:100%;\n  overflow:hidden;\n\n  color:var(--text);\n  background:#fff;\n\n  font-family:Inter,Arial,sans-serif;\n\n}\n\n.mfq-page *{\n  box-sizing:border-box;\n}\n\n.mfq-page a{\n  text-decoration:none;\n}\n\n.mfq-wrap{\n\n  width:min(\n    var(--max),\n    calc(100% - 84px)\n  );\n\n  margin-inline:auto;\n\n}\n\n.mfq-overline{\n\n  display:inline-block;\n\n  color:var(--gold-dark);\n\n  font-size:10px;\n  font-weight:800;\n\n  letter-spacing:.22em;\n\n  text-transform:uppercase;\n\n}\n\n\n\/* HERO *\/\n\n.mfq-hero{\n\n  min-height:500px;\n\n  position:relative;\n\n  display:flex;\n  align-items:center;\n\n  background:\n\n    radial-gradient(\n      circle at 76% 42%,\n      rgba(198,173,141,.23),\n      transparent 30%\n    ),\n\n    linear-gradient(\n      120deg,\n      #f5f1ea,\n      #ebe4da\n    );\n\n}\n\n.mfq-hero-inner{\n\n  padding:85px 0;\n\n}\n\n.mfq-hero h1{\n\n  margin:13px 0 22px;\n\n  max-width:1050px;\n\n  color:var(--ink);\n\n  font-family:\"Playfair Display\",Georgia,serif;\n\n  font-size:clamp(58px,6vw,93px);\n\n  line-height:.92;\n\n  font-weight:500;\n\n  letter-spacing:-.05em;\n\n}\n\n.mfq-hero p{\n\n  max-width:640px;\n\n  margin:0;\n\n  color:#625c55;\n\n  font-size:16px;\n\n  line-height:1.8;\n\n}\n\n\n\/* HEADINGS *\/\n\n.mfq-heading{\n\n  margin-bottom:45px;\n\n}\n\n.mfq-heading h2{\n\n  margin:11px 0 0;\n\n  color:var(--ink);\n\n  font-family:\"Playfair Display\",Georgia,serif;\n\n  font-size:clamp(43px,4vw,61px);\n\n  line-height:1.02;\n\n  font-weight:500;\n\n  letter-spacing:-.035em;\n\n}\n\n\n\/* CATEGORIES *\/\n\n.mfq-categories{\n\n  padding-top:105px;\n  padding-bottom:110px;\n\n}\n\n.mfq-category-grid{\n\n  display:grid;\n\n  grid-template-columns:repeat(4,1fr);\n\n  gap:14px;\n\n}\n\n.mfq-category-card{\n\n  min-height:330px;\n\n  padding:30px;\n\n  position:relative;\n\n  display:flex;\n  flex-direction:column;\n\n  border:1px solid var(--line);\n\n  color:var(--text);\n\n  background:#fff;\n\n  transition:\n    transform .25s ease,\n    background .25s ease;\n\n}\n\n.mfq-category-card:hover{\n\n  transform:translateY(-4px);\n\n  background:var(--cream);\n\n}\n\n.mfq-category-card > span{\n\n  position:absolute;\n\n  right:24px;\n  top:24px;\n\n  color:#9a9188;\n\n  font-family:\"Playfair Display\",Georgia,serif;\n\n}\n\n.mfq-category-icon{\n\n  width:50px;\n  height:50px;\n\n  margin-bottom:40px;\n\n  display:flex;\n\n  justify-content:center;\n  align-items:center;\n\n  background:var(--cream);\n\n}\n\n.mfq-category-icon svg{\n\n  width:24px;\n  height:24px;\n\n  fill:none;\n\n  stroke:var(--gold-dark);\n\n  stroke-width:1.4;\n\n  stroke-linecap:round;\n  stroke-linejoin:round;\n\n}\n\n.mfq-category-card h3{\n\n  margin:0 0 12px;\n\n  color:var(--ink);\n\n  font-family:\"Playfair Display\",Georgia,serif;\n\n  font-size:29px;\n\n  font-weight:500;\n\n}\n\n.mfq-category-card p{\n\n  margin:0 0 25px;\n\n  color:#69625b;\n\n  font-size:13px;\n\n  line-height:1.7;\n\n}\n\n.mfq-category-card b{\n\n  margin-top:auto;\n\n  color:#181716;\n\n  font-size:9px;\n\n  letter-spacing:.13em;\n\n}\n\n\n\/* MAIN FAQ *\/\n\n.mfq-main{\n\n  background:#f8f6f2;\n\n  padding:100px 0;\n\n}\n\n.mfq-section{\n\n  display:grid;\n\n  grid-template-columns:390px 1fr;\n\n  gap:80px;\n\n  padding:75px 0;\n\n  border-bottom:1px solid #ddd6cd;\n\n}\n\n.mfq-section:first-child{\n\n  padding-top:0;\n\n}\n\n.mfq-section:last-child{\n\n  border-bottom:0;\n\n  padding-bottom:0;\n\n}\n\n\n\/* TITLE *\/\n\n.mfq-section-title{\n\n  display:flex;\n\n  gap:24px;\n\n  align-items:flex-start;\n\n}\n\n.mfq-number{\n\n  color:var(--gold-dark);\n\n  font-family:\"Playfair Display\",Georgia,serif;\n\n  font-size:19px;\n\n  padding-top:6px;\n\n}\n\n.mfq-section-title h2{\n\n  margin:9px 0 0;\n\n  color:var(--ink);\n\n  font-family:\"Playfair Display\",Georgia,serif;\n\n  font-size:37px;\n\n  line-height:1.05;\n\n  font-weight:500;\n\n}\n\n\n\/* ACCORDION *\/\n\n.mfq-accordion{\n\n  border-top:1px solid #d8d1c8;\n\n}\n\n.mfq-item{\n\n  border-bottom:1px solid #d8d1c8;\n\n}\n\n.mfq-question{\n\n  width:100%;\n\n  min-height:82px;\n\n  padding:0;\n\n  display:flex;\n\n  align-items:center;\n  justify-content:space-between;\n\n  gap:25px;\n\n  border:0;\n\n  background:none;\n\n  color:var(--ink);\n\n  text-align:left;\n\n  cursor:pointer;\n\n}\n\n.mfq-question span{\n\n  font-family:\"Playfair Display\",Georgia,serif;\n\n  font-size:21px;\n\n  line-height:1.3;\n\n}\n\n.mfq-question i{\n\n  width:36px;\n  height:36px;\n\n  flex:0 0 auto;\n\n  display:flex;\n\n  align-items:center;\n  justify-content:center;\n\n  border:1px solid #d8d1c8;\n\n  font-family:Arial,sans-serif;\n\n  font-size:20px;\n\n  font-style:normal;\n\n  font-weight:300;\n\n  transition:.25s ease;\n\n}\n\n.mfq-item.mfq-open .mfq-question i{\n\n  transform:rotate(45deg);\n\n  background:#181716;\n\n  border-color:#181716;\n\n  color:#fff;\n\n}\n\n.mfq-answer{\n\n  max-height:0;\n\n  overflow:hidden;\n\n  opacity:0;\n\n  transition:\n    max-height .35s ease,\n    opacity .25s ease;\n\n}\n\n.mfq-answer p{\n\n  max-width:850px;\n\n  margin:0;\n\n  padding:0 60px 28px 0;\n\n  color:#686159;\n\n  font-size:14px;\n\n  line-height:1.78;\n\n}\n\n.mfq-item.mfq-open .mfq-answer{\n\n  max-height:300px;\n\n  opacity:1;\n\n}\n\n\n\/* CONTACT *\/\n\n.mfq-contact{\n\n  padding:105px 0;\n\n  background:#191817;\n\n}\n\n.mfq-contact-grid{\n\n  display:grid;\n\n  grid-template-columns:1fr .85fr;\n\n  gap:110px;\n\n  align-items:center;\n\n}\n\n.mfq-contact .mfq-overline{\n\n  color:var(--gold);\n\n}\n\n.mfq-contact-copy h2{\n\n  margin:12px 0 22px;\n\n  color:#fff;\n\n  font-family:\"Playfair Display\",Georgia,serif;\n\n  font-size:clamp(45px,4.5vw,67px);\n\n  line-height:1;\n\n  font-weight:500;\n\n  letter-spacing:-.035em;\n\n}\n\n.mfq-contact-copy p{\n\n  max-width:570px;\n\n  margin:0 0 27px;\n\n  color:rgba(255,255,255,.66);\n\n  font-size:14px;\n\n  line-height:1.8;\n\n}\n\n.mfq-btn{\n\n  min-height:51px;\n\n  display:inline-flex;\n\n  align-items:center;\n  justify-content:center;\n\n  padding:0 27px;\n\n  background:#fff;\n\n  color:#181716;\n\n  font-size:10px;\n  font-weight:850;\n\n  letter-spacing:.14em;\n\n  transition:.25s ease;\n\n}\n\n.mfq-btn:hover{\n\n  background:var(--gold);\n\n  color:#181716;\n\n}\n\n\n\/* CONTACT INFO *\/\n\n.mfq-contact-info{\n\n  border-top:1px solid rgba(255,255,255,.17);\n\n}\n\n.mfq-contact-item{\n\n  padding:28px 0;\n\n  border-bottom:1px solid rgba(255,255,255,.17);\n\n}\n\n.mfq-contact-item span{\n\n  display:block;\n\n  margin-bottom:8px;\n\n  color:var(--gold);\n\n  font-size:9px;\n\n  font-weight:800;\n\n  letter-spacing:.16em;\n\n}\n\n.mfq-contact-item a{\n\n  color:#fff;\n\n  font-family:\"Playfair Display\",Georgia,serif;\n\n  font-size:25px;\n\n}\n\n.mfq-contact-item small{\n\n  display:block;\n\n  margin-top:7px;\n\n  color:rgba(255,255,255,.48);\n\n  font-size:11px;\n\n}\n\n\n\/* BENEFITS *\/\n\n.mfq-benefits{\n\n  border-top:1px solid var(--line);\n  border-bottom:1px solid 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});\n\n})();\n\n<\/script>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MARENO SERVICES Comment pouvons-nous vous aider ? Commande, livraison, tailles, retours ou paiement : retrouvez ici les r\u00e9ponses aux questions les plus fr\u00e9quentes. AIDE RAPIDE Trouvez votre r\u00e9ponse en quelques secondes. 01 Commandes Validation, modification, annulation et suivi. VOIR LES QUESTIONS \u2192 02 Livraison D\u00e9lais, frais de livraison et suivi de colis. VOIR LES QUESTIONS [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"_links":{"self":[{"href":"https:\/\/demo.jouglet-web.fr\/ecommerce\/wp-json\/wp\/v2\/pages\/18","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.jouglet-web.fr\/ecommerce\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.jouglet-web.fr\/ecommerce\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.jouglet-web.fr\/ecommerce\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.jouglet-web.fr\/ecommerce\/wp-json\/wp\/v2\/comments?post=18"}],"version-history":[{"count":2,"href":"https:\/\/demo.jouglet-web.fr\/ecommerce\/wp-json\/wp\/v2\/pages\/18\/revisions"}],"predecessor-version":[{"id":59,"href":"https:\/\/demo.jouglet-web.fr\/ecommerce\/wp-json\/wp\/v2\/pages\/18\/revisions\/59"}],"wp:attachment":[{"href":"https:\/\/demo.jouglet-web.fr\/ecommerce\/wp-json\/wp\/v2\/media?parent=18"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}